Pickering Public Library partners with Region of Durham Outreach Workers

PICKERING, ON (Monday, May 9, 2022):

Pickering Public Library is pleased to announce a new partnership with the Region of Durham. Commencing May 11, 2022, an Outreach Worker from the Region of Durham will be onsite at the Central Library on Wednesdays from 12:30 pm to 2:30 pm.

Region of Durham Outreach Workers have a wealth of knowledge and resources that may be beneficial to community residents. The Outreach Worker can connect community residents to a variety of social services supports, including financial resources, housing, food security, counselling, Children’s Services referrals, assistance to replace government issued identification, and more.

The Outreach Worker also communicates with community agencies on behalf of Pickering residents, assists with online government application forms, and helps clients navigate the paths to accessing resources.

The objectives of having an Outreach Worker in the library include:

- Reduce transportation barriers for residents seeking access to an Outreach Worker.

- Remove technological barriers for residents applying for social assistance or obtaining a replacement for government issued identification.

- Provide a familiar, accessible, safe, and private space for the Outreach Worker to meet with clients/residents to discuss and assess resource needs.

- Resolve any questions or uncertainties for clients who may not be familiar with eligibility criteria and the process for accessing resources.

- Increase access to resources for those who are eligible.

No appointment is necessary. For more information, please contact library staff. Pickering Public Library Central Library One the Esplanade, Pickering, ON, L1V 6K7 905-831-6265 or 1-888-831-6266 pickeringlibrary.ca 2

Media Contact:

Joel Sutherland Manager of Client Experience Pickering Public Library 905.831.6265 ext. 6223



Pickering Public Library is an award-winning library serving 95,000 City of Pickering residents across 31,000 households with over 41,000 active library card accounts. Operating under the guidance of a Board of Directors, the library is primarily funded through municipal contributions and is comprised of three locations that provide excellence in client experience.

The Library strives to create a connected, intelligent and successful community through innovative technology, programs, outreach, collections and services for all residents.

Staffed by over 60 permanent employees who are committed to making a difference within the community, the library lends almost 1 million items, receives over 515,000 visits, delivers programs and events for almost 28,000 attendees, provides over 33,000 research and technology assists, and provides almost 1.7 million internet sessions each year.

Pickering Public Library’s Vision:

Pickering is a city where learning is promoted in all its forms and promoted as a force for improved personal, social, civic, and economic change. The Library is the heart of a learning city.

We welcome your respectful and on-topic comments and questions in this limited public forum. To find out more, please see Appropriate Use When Posting Content. Community-contributed content represents the views of the user, not those of Pickering Public Library