Taxes

Supported Self-Filing FAQs

  • Supported self-filing tax preparation is a pilot program to assist people, who have simple tax situations and modest incomes, to prepare and file their own tax return. This is a free service for those who want to learn how to do their own taxes.  A tax expert will be on hand during the workshops to answer questions on how to file your tax return. 

  • To be eligible to participate in one of our Supported Self-Filing Tax Workshops you must:

    • have an income of less than $35,000 if you are filing for one person
    • have a combined income of less than $45,000 if you are filing as a couple
    • have a simple tax situation
    • be comfortable using a mouse and computer
      • Call the Library to join an Introductory Computer Course to learn more about using computers! 
  • The Supported Self-Filing Tax Workshops are for the current tax year only. 

    Please scroll to the bottom of pickeringlibrary.ca/taxes to find a list of Tax Clinics in Durham Region that may be able to help you file previous tax years. 

  • A tax situation is considered simple if an individual has no income or if their income comes from:

    • Employment
    • Pension
    • Benefits such as Canada Pension Plan, Disability, Canada Child Benefit, Employment Insurance or Ontario Works
    • RRSP
    • Support payments
    • Scholarships, fellowships, bursaries or grants
    • Interest (under $1,000)
  • A tax situation is not simple when an individual:

    • Is self-employed or has employment expenses
    • Has business or rental income and expenses
    • Has capital gains or losses
    • Files for bankruptcy
    • Is completing a tax return for a deceased person

Durham Region Tax Clinics

For more information on Durham Region Tax Clinics, please visit: www.durham.ca/en/living-here/file-your-taxes.aspx

Tax Clinics in Pickering 

 

Pickering Welcome Centre
16B-1400 Bayly St., Pickering  

905-420-3008 

1-877-761-1155

pdewilde@unemployedhelp.on.ca 

By appointment  
  • Virtual 
  • In-Person 

 February 23 to April 30 

Newcomers 

To qualify you must have been in Canada for six years or less 

Diverse Financial Group 

 

diversefinancialgrp@gmail.com 

By appointment  
  • Virtual 

 Available all year 

 
Durham Region Housing Services 

 

905-666-6222 ext. 2458 

Drop off service 

 

Durham Regional Local Housing Corporation (DRLHC) tenants.
Business Tax Canada 

203D - 1105D Kingston Road 

 

businesstaxcanada@gmail.com 

Available all year               
YMCA

 

FEWP@ymcagta.org

By appointment

 

March 18-April 29

 

Tax Clinics in Ajax 

Ajax Public Library                                                            

55 Harwood Ave. S., Ajax  

 

905-683-4000 

libraryinfo@ajaxlibrary.ca 

By appointment

 

March 3 to April 28 

 
Welcome Centre 

5-458 Fairall St., Ajax 

 

1-877-761-1152 

awc@welcomecentre.ca 

By appointment  
  • Virtual 
  • In-Person 

 February 22 to April 30 

Newcomers 

To qualify you must have been in Canada for five years or less 

CADJPro Tax Clinic 

 

647-762-2235 

volunteers@cadjpro.com 

By appointment            
  • Virtual 
Ontario Works – Ajax Office 

 

905-428-7400 ext. 6606 

agata.humphries@durham.ca  

Drop-off  

 

Available all year 

Ontario Works clients only 
H&T Income Tax – Ajax Location 

 

416-617-2200 

pathma2@outlook.com 

February 20-April 30 Newcomers 

Social Assistance Recipients

 

Tax Clinics in Whitby 

Ontario Works – Whitby Office

 

905-668-7711 ext. 2722 

Cindy.McColm@durham.ca  

Drop-off 

 

Available all year 

Ontario Works clients only                                          
Miller’s Tax and Accounting Services               

 

416-220-7447

millertaxservices@outlook.com    

By appointment             

 

 

Tax Clinics in Oshawa 

Oshawa Public Libraries

905-579-6111 ext. 5242 

905-579-6111, ext. 5237 

By appointment 

 

March 1 – April 30      

 
Ontario Works – Oshawa Office 

 

905-436-6747 ext. 5208 

kelly.spurs@durham.ca  

Drop-off

By appointment

Ontario Works clients only                                    
Durham Region Unemployed Help Centre

(DRUHC) 

272 King Street East, Oshawa 

 

365-633-0146 

By appointment 

 

March 1 – April 30 

 
Service Canada 

Midtown Mall, Oshawa 

By appointment  
  • Virtual 
  • In-Person 

 

March 1 – April 30 

 

 

Other Durham Region Clinics 

Clarington Public Library 

 

Walk-in service 

 

Sundays in March 

 
North House 

2B Elgin Park Drive, Uxbridge      

 

289-640-1929, ext. 104 

taxes@northhouse.ca

By appointment 

 

Available all year

Seniors 

Social Assistance Recipients             

 

Back to Top