Renewals and Returns

Renewal options vary depending on the item collection and whether there are holds on the item. Please see our Borrowing Guide for details.

Renewals and Returns

  • Items can be renewed online, in-person, over the phone, or through our automated telephone renewal service (905-831-8209).

    To renew online, log in to your account. On the top menu, click Checked Out. Find the title(s) you wish to renew. Click the Renew button below the item. A pop-up message will let you know if your renewal was successful.

    To renew an item over the phone, please have your library card number handy.

  • Book Club Sets must be returned in person to staff (not through the drop-box) at any Pickering Library branch. The set is not considered returned unless the bag and all of the contents are returned to the Library.

  • Most items can be renewed 4 times and will be renewed each time on their due date until they reach the fourth renewal or a hold is placed on the item.

  • The Library has eliminated late fees. However, items that are more than a month overdue will go to Lost and you will be charged the cost of the item plus a processing fee. 

  • You will receive an email stating which items have been successfully renewed and their new due dates. You will need to check the list to see if all your items due on that day were renewed.  If no items are renewed you will not receive an email.

    Always check your library account online for up-to-date due dates and information.

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