Frequently Asked Questions

Renewals and Returns FAQs

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• General Questions

  How can I renew an item? , collapsed

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  How do I return a Book Club Set? , collapsed

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  How many times can my items be renewed and will they automatically be renewed each time they are due? , collapsed

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  Will I be charged for late items that were not renewed? , collapsed

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  Will I receive an email telling me that my items have renewed and if items have not been renewed? , collapsed

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  I do not have email, will you call me to let me know that the items have been renewed? , collapsed

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  What if I do not want my items automatically renewed? , collapsed

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  I am going on vacation; can I get a longer checkout period? , collapsed

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  How do I renew/return an audio/e-book? , collapsed

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  Can I renew an item online? , collapsed

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