Contact Us FAQs

  • General Questions

    Items can be renewed online, in-person, over the phone, or through the Pickering Library App available for iPhone and Android.

    To renew online, log in to your account. On the top menu, click Checked Out. Find the title(s) you wish to renew. Click the Renew button below the item. A pop-up message will let you know if your renewal was successful.

    To renew an item over the phone, please have your library card number handy.

    Titles can be suggested for purchase using the Suggest for Purchase feature on your online library card account. Under your profile name in the top-right corner, select My Settings, Suggested Purchases, then Add Suggestion.

    Please note that you must be logged in to your Pickering Library account to use this feature. For more information,  please check out this detailed Suggest for Purchase how-to. 

    Public documents generated by the Library are available in alternate format upon request.

    Please contact: Benito Cortese Manager of Facilities and Administration