You receive notifications about your account when you log in online using your library barcode and PIN. You can also choose to receive phone or email notifications regarding pre-overdue and overdue items, and items available for pick-up. You will be asked for your notification preference (phone or email) when you sign up for a library card, but this can be changed at any time in-person at any branch.
Library Account FAQs
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General Questions
Fines and fees can be paid either in-person at any Library location or online through your Library account. We accept cash, debit, or credit (except American Express).
Yes, you can pause a hold that is “not ready for pickup.” While your hold is paused, you will continue to move ahead on the waiting list, but the hold will not be sent to your pickup location while it is paused. Use this option to manage your holds when you are away or don't have time to read. To pause a hold, log in to your account and go to Holds.
We do not keep records of what you've checked out. However, you can turn on the Borrowing History feature in your account to keep track of titles you check out going forward.
Please note: before you turn on Borrowing History in your My PPL account, you must let Library staff know so that they can enable the feature on your account in the ILS system as well (Borrowing History is a two-step opt-in feature).
There is a Forgot your PIN link on the Login page. Click the link, enter your library card number (barcode), and then click Send. You will get an email with instructions on how to change your PIN. To use this feature, you need to have already registered. If you haven’t already registered, or the library doesn’t have an email address on file for you, contact your library branch to reset your PIN.
Log in to the library website. In the top right-hand corner, select Log In/My PPL. Use your library barcode as your username (until you create a username) and your PIN is the last four digits of your phone number.