Frequently Asked Questions

Your Account FAQs

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• General Questions

  How can I get notifications about my library account? , collapsed

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  How can I pay fines and fees? , collapsed

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  What happens if I lose or damage something I checked out? , collapsed

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  How much are overdue fines? , collapsed

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  Where can I return library materials? , collapsed

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  Why can't I renew a title? , collapsed

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  How many times can I renew my materials? , collapsed

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  Can I pause a hold? , collapsed

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  Can I change the location where I pick up a hold? , collapsed

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  How long is a hold held for me? , collapsed

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  Where do I pick up my holds? , collapsed

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  How will I know when my hold is ready for pickup? , collapsed

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  Can I find out what titles I checked out in the past? , collapsed

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  I am going on vacation; can I get a longer checkout period? , collapsed

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  How many items can I check out? , collapsed

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  What's my barcode? , collapsed

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  What is my PIN and what is it used for? , collapsed

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  How many holds can I place? , collapsed

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